PRIVACY POLICY – ONE PITSTOP

Effective Date: 01.01.2025

At One Pitstop, accessible from https://one-pitstop.com/, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit your details through our forms, advertisements, or services.

1. Information We Collect

We may collect the following personal information when you interact with us:

• Full Name

• Phone Number

• Email Address

• Vehicle-related service enquiry details

• Location information (city/area)

• Any information you voluntarily provide through forms, calls, WhatsApp, or messages

We may also collect non-personal data such as browser type, device information, IP address, and website usage data for analytics purposes

2. How We Use Your Information

The information collected is used to:

• Contact you regarding tyres, wheel alignment, alloy wheels, and related automotive services

• Schedule service appointments or respond to enquiries

• Provide customer support and service updates

• Improve our services, website experience, and marketing efforts

• Send promotional or informational communications (only when permitted)

3. Google Ads & Advertising Partners

We may use Google Ads, including Search, Display, and Lead Form Ads, to promote our services.

Google and other third-party vendors may use cookies or similar technologies to:

• Show ads based on your visits to our website

• Measure ad performance

• Improve ad relevance

Learn more about how Google uses data:

https://policies.google.com/privacy

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Understand user behaviour

• Analyse website traffic

• Improve website functionality

You can disable cookies through your browser settings.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

• Authorized One Pitstop team members

• Trusted service partners (only when required to fulfil your request)

• Legal or regulatory authorities, if required by law

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online data transmission is 100% secure.

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent for communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

One Pitstop reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

ONE PITSTOP

Sixmile, VIP Road, Opposite HDFC Bank

Guwahati - 781022, Assam

Website: https://one-pitstop.com/

Phone: +91-91011-57871 | +91-361-3528921

Email: info@one-pitstop.com